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Reviews & Testimonials | Cruiser SUP® Canada

Awesome service, even better board - 5 out of 5 stars for Cruiser SUP Wahine Ultra-Lite Bamboo!

First off, so you do not need to read a long review. I HIGHLY RECOMMEND THIS COMPANY.

It was a great experience. the board is everything as advertised. It is beautiful and paddles great and at a good price. I bought this board for my wife as a surprise. She was stunned when a semi pulled up in the street with a package for her. She absolutely loves the board, its color, 75% carbon woman's paddle (very light) and board bag. The SUP is very light, which is important for us "older" folks. All of her girlfriends who paddle are jealous.

Glenn kept me informed the whole time during the purchase and delivery. We had a small tear in the deluxe board bag (I highly recommend buying one) and Glenn replaced it with no questions asked and faster than I even expected.

Quite frankly, I have not seen better service from a company. I commend them!
Tom in Tampa Bay, Florida
This Board is the Best!- 5 out of 5 stars!

I am a mom of twin 5 year old boys and we have used this board almost every single day. The boys love using it as a diving platform from the middle of our lake. It's the perfect length and the width gives us a lot of stability. I have also used out on the water as safety patrol for the the local triathletes doing their open water swims. It's actually so perfect bc I can tow my kids kayaks too if they get tired while we are out there. The customer service has been outstanding! (Thanks Mike and Glenn) They helped me pick the right board for me and it was spot on.
Heather - PA
Beautiful & Stable Board!- 5 out of 5 stars!

I am new to paddle boarding, needed a stable board, but wanted a board that looked good and this one ticked both marks! It arrived last week and I got raves of compliments on it! While the photo shows it to look "painted", the finish is a semi-transparent stain showing the bamboo through the green, and the natural bamboo with graphics on the bottom. Now to performance... I'm very impressed with the stability of this board given the reduced width compared to many other paddle boards. I am 110lbs, but my 170lb husband shares the 10' board and enjoys it as well. The board is easy to carry with the inset handle, and while the cushion could be a bit "softer", it is durable and grippy enough. The board arrived unscathed and in GREAT shape -- excellent packaging and quick shipping! For my first board, I just LOVE it... and really appreciate the knowledgeable staff at Cruiser SUP
TXCO - Providenciales, Turks & Caicos
Great Product- 5 out of 5 stars!

I was hesitant to buy online just to save a few hundred dollars because you usually get what you pay for, but with PBD we got the same quality or better delivered to the door. We got the 2 board package with the 10'6" Betty and 10'6" Koa. She is about 120 and I am about 170 lbs. They are very stable for both of us. Our 210 lbs friend had stability issues but only when not moving. So I would suggest going with the 11' board if your a bit bigger. We also got deluxe bags and upgraded paddle and there are both awesome. As long as they hold up, and we baby them so they should, we highly recommend.
Corey - Lincoln, Nebraska
Amazing!!!! Boards, Service, Delivery - 5 out of 5 stars!

Just went out for a day on the lake with my Cruiser Kona 11'6, my daughter had her Wahine 10'2, and my son on his Nalu 10'2. All Cruiser Classic Ultra Light Bamboo, and all I can say is thank you to Glenn, Mike and the entire team at Cruiser SUP.

The Cruiser Bamboo Kona, Wahine and Nalu are AMAZING!!!! Not only light, but they glide over the water, handle the wakes and track straight as an arrow. Let?s not forget their looks: Mine white, my daughter's purple and my son's blue. It?s like Christmas in July here.

I must have looked at hundreds of boards and I now know that I made the right choice. The expert advice of Glenn and Mike put us on the right boards for our size and needs. They kept in constant communication as our boards made their way to us, and it didn't stop there. They followed up with me post delivery to ask our opinions all the way around. You won?t get this kind of service anywhere else.

Need help with your SUP purchase? You've found it. Thanks Again to the entire team at Cruiser SUP
Jim - NC
Quality Information & Service- 5 out of 5 stars!

Our experience was first rate from the initial web site review, through a phone call to ask for advice. The purchase was easy, the paddle board was shipped promptly and packaged in a double contained. The truck driver who delivered our board allowed us time to open and inspect the board. The quality of the purchased board was better than expected. We are more than pleased, and I would do business with this company in the future.
Ron & Lorraine
Great Price, Quality, Shipping &Attention- 5 out of 5 stars!

It was a great pleasure doing business with you. My Cruiser SUP paddle boards arrived in very good condition. two boxes each paddle board. I've loved the Cruiser SUP All-Terrain 10'2" and 9'5". Mine is a 10'2" that is already impressing me. Very fast shipment. Very good attention to the customer with welcome/status/greetings letters. I highly recommend.
Cleverson Lopes - Kendall, Florida
Love my Board!!!!!- 5 out of 5 stars!

I was nervous to buy this online since it's a pretty big purchase but I didn't have anything to worry about!! The board is gorgeous, everything I was hoping for. It shipped very quickly and was double packaged to ensure a safe delivery. It came on a freight truck and the driver waited patiently as I unwrapped and inspected the board. I would definitely order from this company again!!
Candice - Alberta
Outstanding Board- 5 out of 5 stars!

We purchased 2 of these and I must say they are amazing. inflated to 15 psi this board is rock solid. Tracks very well, handles waves and so easy to inflate, deflate and pack up. We love these boards. Great product and I highly recommend them. Great for me 250lbs and tall, very stable and awesome for the rest of the family. They inflate very quickly with the hand pumps. Also go the portable powered pump. Found I had to finish up the board to get to 15 psi. Highly recommend you get one of these
Sean - Plumstead, PA
Love my Cruiser Bamboo Board!- 5 out of 5 stars!

The Cruiser Bamboo 10'8" board is better than expected. So light and beautiful. My friends comment that the look of the board is much better than appears on your web site. The board is very stable and easy to use, yet performance in flat water is great. Thanks for recommending this board to me!
Sandy - Miami, Florida
It Rocks! I love it!- 5 out of 5 stars!

What a good looking board! I absolutely LOVE my new Cruiser Yoga Mat fitness SUP. Being only 5'2 I was worried about being able to carry it but it's so lightweight that I can carry my board with one hand and my paddle in the other. You won't find a more universal board, I use it to paddle board, practice yoga, surf, and even lay on it and catch a tan in-between riding sessions. I'm so stoked with my new purchase!

I was very impressed with Cruiser SUP's customer service, promptness, and understanding with our situation. A company like yours is hard to find. I am overwhelmed with gratitude! I ordered 2 paddleboard packages and was amazed at the promptness of shipping, and competitive costs. Their customer service rocks! I received numerous emails updating me about the status of my order and I have yet to find any other company that compares. Without hesitation, I will direct all my future purchases to this company. Thanks for providing such outstanding service!
Jenny - California
"Is better than I anticipated. Took it out to the lake first, then out to the ocean. Great workout without and lots of fun. Good balance and durable."
Rob - Rhode Island
"We were new to paddleboarding. With SO many products out there I had no idea what to order. After three weeks of research I contacted Glenn after reading Cruiser reviews. His advice was right as was Mike's. We ordered the Cruiser SUP Comfort Top 11'6" for my husband and Cruiser Yoga Mat 10'8" Ultralite Bamboo for me. We are most impressed with the boards, quality of product and service. We discovered a perfect lake/sanctuary to enjoy the boards!! Thank you Glenn & Mike!!!"
Maria Wren - Springfield, Oregon
"I loved that I could call or email and get a quick response from the folks at paddle board direct! They were super helpful in helping me make my selection. Had a paddle damaged in shipping and they gladly sent me a new one. I highly recommend."
Allison - San Antonio
"This inflatable board is perfect for a big guy like me. I am 6'4" and 240 lbs. I had tried other inflatable boards before this and had all but given up on an inflatible board for me. I got the Koa cruiser 10'8" board and I love it. I can just load it in the trunk of my car when I have work by the beach and I am out on the water in minutes. First time out on it I ended up paddling in a pod of dolphins. When I was done I rolled it up, changed and got back to work. Try that with a hard board and company car. "
Anonymous Person - Riverside, CA
"I own a bamboo/EPS board, but needed an inflatable for the rivers in my area, which get a bit bony in late summer. I also needed one my dog could ride, and the Koa Air 10'8" made good sense due to it's length, width (wanted stable but not a tug boat!), 6" height, and high pressure capability. Love this board and I probably use and abuse it as much as anyone ever would. I shopped around a bit, tried several inflatables, and am very happy with my choice. It's been on rivers, creeks, lakes and the it's plenty stable for my rather large (120 lb,) pup. Combined weight for both of us, plus all my gear is around 260 lbs, and the Koa floats us extremely well. Love the built-in bungees, handles, grippy surface, and the skeg is easy to change out depending on my needs. Two thumbs up!"
Carmen - Whitefish, MT
"I initially called the staff to help me choose a board that best meets the needs of my family. They quickly guided me to the most appropriate board. It was delivered right up to my lake house in Canada (at extra cost), in no time at all.....I haven't stopped paddling since...the product itself is amazing...sturdy and durable. It's awkward to carry more than 5 minutes, but light. I'm only sorry that my paddle board has to be put to rest for the season."
Yogimama - Toronto, Canada
"These boards are wonderful. We purchased these to upgrade from some extremely heavy SUPs purchased from another vendor last year. They are light weight, very well constructed, and beautifully designed. Being cautious, I went with the 12' to carry my 240lbs weight (yeah, I need to lose a few). We love these boards and gladly will recommend this site to anyone. Shipping and packaging was above and beyond for care of boards."
Chad McFarlin - Chattanooga, TN
"I recently purchased a combo package from Cruiser SUP. I want to say it was easy and well done. Boards arrived in great condition. The reviews made me buy this package and I would recommend it to anyone looking to buy a Two SUP."
Anonymous Person - Lake Placid
Product Reviews By Model

This is the first paddleboard I've owned, and it's definitely the perfect board for me. The portability of having an inflatable SUP and impressive stability for an inflatable board has made this a purchase I definitely don't regret. I honestly have my board all bagged up and ready to to travel at a moments notice, whether I'm going out by myself or with a group.

I've been happy with the board's performance on each and every one of the paddleboarding trips I've been on. The convenience factor of having an inflatable is a huge advantage; it takes less than 10 minutes to get the board ready and less than 5 minutes to put it away. Highly recommend this board!
Anonymous Person from Kearney, NE

We ordered our boards online and Glenn followed up with emails and a call on the next business day. He mentioned that the boards were back ordered, but expected them the next day. We really wanted to use them the next weekend, so were a littler bummed. Glenn said he would do his best to get them out ASAP and he came through and the boards arrived.

We also were a little concerned about the free shipping, you get what you pay for.... They arrived without any damage, certainly in part to the amazing packing. Bubble wrap around the board with additional padding on the edges, then boxed and boxed again. Great job!
Trudy from Virginia

Paddleboards are expensive no matter where you look, but these were really well priced (particularly with no tax and shipping).

The boards are really solid and customer service was great with helping to choose the right board for our use (kids, dock, banging around). Couldn't be happier overall with the purchase...
Peter from Adirondacks, NY

I ordered this on the recommendation of Glenn and I am not disappointed at all. I had a lot of different needs to be met (carry children - had 3 on it the other day, multiple people using with different skills and weights, light as I have an injury) and this board meets them all. And it's pretty ;-)
Anonymous Person from Mississauga, ON

I was a little hesitant to order two paddleboards online however, selection, quality, pricing, order processing and everything associated with the order was well handled. I was also a little concerned about shipping something this large but the product was well packed and arrived in excellent condition. Anxious to get the boards out on the water this summer.
Anonymous Person from Mississauga, ON

What a great experience buying from this company. Glenn the salesperson I dealt with- was very helpful and courteous. The boards arrived on time and in perfect condition. I would not hesitate to order from them again or recommend them to a friend.
Sue Ellen Walbrook from Grass Lake, MI

I cannot begin to tell you just how pleased we are with your company, your service ....and our two new boards!! I was so skeptical about ordering boards online but the local shops just couldn't meet our specific needs. After searching for weeks in all of our local surf shops, we started searching online and found Cruiser SUP! Even though you had a great feedback and positive reviews, we were still skeptical!! But, I have to say that you more then exceeded our expectations!!!!

The small glitch we had in our order (through NO fault of your own!!) was quickly overcome and our boards arrived in PERFECT shape and in record fast shipping time!! WOW!! My skepticism has been turned into a "fan for life"!!!

I will be telling everyone that I know...." You can't go wrong with Cruiser SUP!!!" Your prices are fantastic, your service is "off the hook" and your boards are exactly as advertised!! Gotta go board is drying out!
Terri R. Va Beach, VA

We live on the water in the Baltimore area, and my wife had been casually eyeing up paddleboards for some time. But when I went to buy one for her as a surprise gift, I had no idea what I was getting into. Let me just say that the assistance, service, and prices at Cruiser SUP are simply the best you will find anywhere on the 'net.

The shipping was fast and professional, and the communication received along the way was top notch. I'll probably get a board for myself this summer, and PBD is the only logical choice.

On a side note, the Cruiser Nalu is a beauty. Well-made and eye-catching, this isn't your kids flimsy foam board - this thing is the real deal. I highly recommend it.
Art from Baltimore

I recently purchased a Cruiser SUP. The board arrived in perfect condition. A great looking board with classic lines and design. I have been on the lakes and the board has great stability. The rocker is just enough and the board tracks very well even in the wind. The board is very light and easy to carry, even when I lift the board up on the car racks. Thanks for a great board. Dan
Dan Hoyle Silverton, Colorado

My wife got on the paddleboard for the first time at the lake and quickly took off without any problem. Our two dogs very soon darted out in the water and swam out to her. Five minutes into her first paddleboard experience my wife and our two dogs were loving the SUP life!
Anonymous Person from Cary, NC

Love it. It really does fit back in the bag after use. Bungee deck staps hold my life jacket and water bottle. Easy to inflate. Had to call customer support to help me get fin in first time and they were super helpful. Had to call again when I lost screw and once again spoke to person who was super helpful, I have used on flat water and down river. It seems that weight limit makes a difference with inflatable. I love my cruiser sup cause I can do it myself.
Julie from Missoula, Montana

I pre-ordered two of these boards this past spring and these folks did a great job letting us know when they were going to come and had simple and easy delivery. The boards came perfectly with accessories, and I have to say I love the boards.

Took them out the first day I got them and then cruised the whole of my local lake (4miles). First paddle of the season. I was super stoked. I was unsure about the finish at first. I expected glossy, but it came matte which I prefer now because it doesn't show any scratches. Also the boards are super stable, I have 100lb golden who sits on the board with me as we cruise the lake. ?The bamboo is awesome touch and am really glad I went for this board because of it. ?I would suggest Cruiser SUP in a heart beat. ?They do a great job and for a great price.
Brady from Middlebury, Vermont

It was a great pleasure doing business with you. My Cruiser SUP paddle boards arrived in very good condition. Two boxes each paddle board.

I've loved the Cruiser SUP All Terrain 10'2" and 9'5". Mine is a 10'2" that is already impressing me.

Very fast shipment. Very good attention to the customer with welcome/status/greetings letters. I highly recommend.
Cleverson Lopes from Kendall, Florida